A quick note: My brother is going through a divorce. It's not his choice, and the situation is very sad for everyone involved. I have a lot of choice words I could say about the situation, but out of respect for my brother, I won't. For now, anyway. Anyway, his soon to be ex is in Idaho this year, completing a residency. They had been flying back and forth during this time to see each other, and my brother was to fly back with her after Christmas, for a several week visit. Instead she asked for a divorce. While divorce is no laughing matter, if you read this blog regularly, you are aware that my family has a warped sense of humor. We don't mince words, and we are able to laugh at things that others probably would not think are funny.
This is a real conversation my brother had with the fine folks over at Delta last night:
Brother: I'd like to cancel a flight.
Delta: You don't want to go to Boise?
Brother: Well, I did. I was going to visit my wife, but she wants a divorce instead.
Delta: Oh, dear. I'm sorry to hear that.
Brother: Yeah, been a fun Christmas.
*20 second awkward pause*
Delta: Hold on, let me see what I can do.
*Hold music consisting of love and breakup songs*
Delta: Okay, I've waived the cancellation fee. You have a $316 credit.
...
Delta: I've been happily divorced for over 25 years.
So you see, not all airlines are heartless. Way to go, Delta. Or it could just be that she was put in a socially awkward situation, and wanted to do anything to just get the hell off the phone. Either way, I'm calling it a win. Delta: Making divorces a little less miserable since 1928.
2 comments:
Sorry to hear about what your brother's going through. That was mighty kind of Delta.
HUGS to your poor brother! HUbster went through a similar situation with his first wife. I'm so thankful though, because she kept him on hold until I met him! And good on Delta!
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